Administrative Assistant — RV EMT and RV Fresh (Fredericksburg, TX)

RV EMT is a mobile RV repair company serving Fredericksburg and the Texas Hill Country, and RV Fresh is our growing RV interior cleaning and housekeeping service. Between the two, we keep Hill Country RVers on the road and fresh inside. We are looking for a dependable, detail-oriented Administrative Assistant to be the front office for both businesses.

What you will do

• Answer incoming calls professionally and capture complete information.
• Provide friendly, helpful customer service for both businesses, in person and by phone.
• Staff the retail counter and take care of walk-in customers.
• Schedule and confirm appointments for RV EMT repairs and RV Fresh cleanings, and keep the calendar accurate as things change.
• Create and send customer invoices promptly, and follow up on outstanding balances.
• Place parts orders with our vendors and track them to arrival.
• Open and follow warranty claims and keep the paperwork organized.
• Keep customers updated on the status of their repairs, cleanings, and parts.
• General administrative support - filing, email, and keeping records current.

What we are looking for

• A warm, clear phone manner and a genuine ease with people.
• Strong attention to detail, especially with names, numbers, and dates.
• Organized and dependable, comfortable following a consistent process.
• Able to juggle phone calls, a front counter, scheduling, and paperwork without losing track.
• Comfortable with computers, email, and basic office software, and able to learn our scheduling and invoicing tools.

Why work with us

• A full-time, stable role with paid time off and paid holidays.
• A friendly, small-business team where your work is seen and appreciated.
• Two growing, well-regarded local companies, with real room to grow alongside them.

To apply: email us at admin@rvemt.com or call 830-251-2272

Please share with anyone who might be a good fit!