Our mission at Handle It is to help business owners move from owning a job, to owning a business.

We partner with ambitious entrepreneurs to build companies that are profitable, scalable, and ultimately sellable. We help clients gain clarity over their numbers, control over their cash, and confidence in their decisions so they can grow their businesses and design the life they want.

The people who thrive at Handle It take ownership, think long-term, and view their clients' success as their own. They ask “How can we?” rather than saying “Why we can't” They want to grow professionally and personally and see their role here as a vehicle to do so.

We are building a meaningful client-focused company. If you are someone who is organized, trustworthy, and genuinely energized by taking care of people, you will feel at home here.

Handle It Administrative Assistant Role Overview

As the Administrative Assistant at Handle It, you are the glue between our technical accounting team and the clients we serve. You are the go-to person who makes sure nothing falls through the cracks. You will coordinate with our internal team to convey information and ensure clients never have to tell us something twice.

Our accountants and bookkeepers are focused on the numbers. You are focused on the relationship, making sure clients always feel heard, informed, and taken care of, even when the answer they need has to come from someone else on the team. When a client calls, you are often the first voice they hear and the person who sets the tone for how the rest of that interaction goes.

This is also our first hire outside of client accounting work, and it is built on trust. You will have regular access to sensitive information, including our founder's inbox and calendar, signed contracts, and vendor accounts. We are looking for someone who treats that access the way they would want their own information treated, without needing to be told what is confidential.

The Person We Are Looking For

-  Is a natural liaison who is energized by being the connector between people

-  Is trustworthy and discreet, and understands the responsibility of handling confidential information

-  Is highly organized and keeps track of open items without being reminded

-  Communicates clearly, warmly, and professionally with the team, clients, and vendors 

-  Is curious about AI and interested in finding ways to use it to work faster and smarter

-  Takes pride in the small details to ensure nothing is missed

-  Is proactive and follows through without being chased

-  Wants to grow with Handle It long-term, not just hold a job

Location & Work Structure

Handle It is located in Fredericksburg, Texas. This is a full-time, W2 position with a remote/hybrid work structure. Some availability for occasional in-person meetings or training in Fredericksburg is required. This role will initially report to our Founder, transitioning to our Head of Operations as the role grows.

Responsibilities

-  Serving as the primary liaison between clients and our technical accounting team, making sure every client question or request has a clear owner and a clear timeline

-  Answering the phone and serving as a first point of contact for clients

-  Managing our founder's email and calendar

-  Onboarding new clients, including sending contracts to clients, tracking their return, and following up as needed

-  Proactively checking in with clients on open items so nothing sits without a next step

-  Managing Handle It administrative duties, such as insurance, phone, and QuickBooks Online, including contacting the vendors as needed

-  Managing our Google Business Profile, including collecting and responding to reviews

-  Maintaining and organizing our online files, and managing team member access

-  Identifying opportunities to use AI to improve how we work, and bringing ideas forward

-  Supporting the leadership team with day-to-day administrative needs

What Success Looks Like in This Role

-  Clients feel like someone is always watching out for them, even when their accountant is heads-down in the numbers

-  Nothing falls through the cracks, and our founder can trust her inbox and calendar completely

-  Contracts and client requests move through the process without needing to be chased

-  Our online presence and files are current, organized, and accurate

-  You bring us at least one workflow improvement or AI idea within your first 90 days

Why Handle It

-  Clear expectations, systems, and leadership

-  A company that values excellence, trust, and genuine care for clients in equal measure

-  Room to grow as the company grows

-  Alignment between the company's success and your success

How to Apply

We take hiring seriously and are intentional about building the right team. Please submit your application to admin@handle.it with your resume, a short written response explaining why this role and Handle It interests you, and your salary expectations. Attention to detail is a key part of this role. Please include the word Reliable in your application response to confirm you have read the full posting. Applications that do not include this will not be considered. 

Shortlisted candidates will complete a background check as part of our process. Upon successful completion, you will be invited to interview.