On the southern edge of the Edwards Plateau, in the heart of Texas Hill Country, Halter Ranch is a new luxury tasting room in Fredericksburg, Texas. Set on 32 oak-studded acres amidst the Hill Country’s rolling limestone highlands, spring wildflowers, encompassing grasslands, and warm rivers, Halter Ranch Texas is a coveted destination to the burgeoning Texas Highway 290 wine region. Like our Paso Robles Estate, our Certified Organic vineyard partners in central Texas are sustainably farmed with conservation in mind, so we can produce wine we’re proud of while respecting the earth.

DUTIES

      Welcomes guests with a friendly demeanor

Checks in Reservations

Assign guests to a Wine Advisor

Ring guests up for merchandise

• Able to uphold and manage service pacing

Educates guests on our property and wines when applicable

• Willing and able to manage customer education and expectations

Helps keep entry area tidy

Communicates with Management and team members throughout the day

• Understands complete knowledge of Halter Ranch winery operations & history
• Menu knowledge:
• Wine
• Food
• Merchandise
• Guest relations.
• Answer calls & inquiries.
• Reviewing reservations for the day and confirming all existing reservations.
• Assist and set tables if needed.
• Greeting & seating guest.
• Safety & Sanitation standards.
• Assist in the merchandise area which includes:
• Monitoring area
• Ringing up merchandise & assisting guest
• Restocking merchandise when needed

Other duties as assigned.

This job description is not intended to be all-inclusive. This position may be required to perform other related duties to meet the ongoing needs of the business.

REQUIREMENTS

• Must be able to lift up to 60 lbs. and stand for extended periods of time.
• Must have 2+ years of customer service experience. Must be able to be outside and on feet for some period of time.
• Must be able to work in a fast-paced environment with multi-tasking a necessity.
• Must be adaptable and empathetic as a customer facing position.
• Weekends required.

WANT TO JOIN THE HALTER TEAM?

To apply submit a cover letter and resume to: Michelle Robles, Human Resources Director, at michelle@halterranch.com. This position requires working weekends and holidays. Compensation is $17 per hour, plus applicable tips.

Halter Ranch is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, or other protected categories. Halter Ranch will make reasonable accommodations under applicable law for qualified individuals to enable them to perform the essential functions of the job, unless doing so would create an undue hardship for the Company.